Precision Point Blog

Getting to Know Ag Leader’s Customer Support Team – Part 8

by Nathan Tebbe on September, 25 2012 in Ag Leader, Training & Support

As we progress through the Harvest season, you may find an opportunity to call and speak with one of our Customer Support Representatives. Putting a face with a name is one way Ag Leader strives to make our Customer Support as personalized as possible. I would like to continue to introduce our full-time staff members as we grow the Technical Support Department. This week’s blog will focus on introducing two more of our recent full-time employee additions: Matthew Williams and Nick Ritland.

Matthew started with Ag Leader in May of 2012 as part of the Hardware Technical Support Team. Matthew grew up in a small town in West Tennessee where his father and uncle operate a cotton farming business.  He became involved with agriculture at a young age and has always enjoyed working with precision agricultural products.  Matthew graduated from the University of Tennessee at Martin with a Bachelor’s Degree in Agriculture Engineering Technology in 2011.  In his spare time, Matthew enjoys riding his motorcycle and working on his car.

Nick Ritland started with Ag Leader in July of 2012 as part of the Hardware Technical Support team. Nick grew up and is still actively involved in his family farm raising corn and soybeans.  Nick graduated from Iowa State University with a degree in agronomy. After college he worked as a seed salesman for Channel Seed as well as a research associate for Monsanto for 2 years where he found out that precision agriculture was what he really wanted to get into. Nick enjoys spending time with his wife and family when he isn’t working.

I would also like to take this opportunity to mention our current support hours are:
Monday – Friday: 7am to 8pm CST
Saturday: 8am to 4pm
Sunday: 12pm to 4pm

You can reach Ag Leader Customer Support at 515-232-5363 or support@agleader.com. Please remember to check out our video tutorials, as well as the information available on the Customer Support Website for more product information.

Nathan Tebbe

As Ag Leader’s Tech Support Supervisor, Nathan oversees the hardware support department at Ag Leader. Nathan graduated from Iowa State University in May 2007 with a degree in Ag Systems Technology, specializing in Precision Farming. Nathan grew up on a row-crop operation in Tipton, IN, where his family has been utilizing precision farming technologies from Ag Leader since their first YM2000. Nathan completed an internship and worked part-time for Ag Leader’s Tech Support department while in college before returning home to work on the family farm for three years. In his free time, Nathan enjoys spending time with his wife and two children, hunting, fishing, golfing and riding motorcycles. Nathan is also in the process of restoring his McCormick Farmall C tractor and customizing his 1996 Honda Shadow ACE 1100.

Read More by Nathan Tebbe

Comments

Happy Birthday Tim! I just turned 17 myelsf a few months ago, so I have no astonishing advice to pass along. So far this has been a great season of spirital growth in learning to lay everything at God’s feet and trust Him in everything, big and small. There’s a lot of big decisions coming up at this age!This is a verse I’ve picked to key in on this year:  One thing I have desired of the LORD, that I will seek: that I may dwell in the house of the LORD all the days of my life, to behold the beauty of the LORD, and to inquire in His temple.  Ps. 27:4 Applicable no matter what age you’re at, but I picked it to focus on especially this year.

Lilya on Dec 16, 2015

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