Precision Point Blog

AgFiniti: Have Eyes in the Cab Near or Far

by Anna Ehlers on July, 09 2019 in AgFiniti®, DirectCommand™, Displays

We love to hear customer success stories, especially when they involve our products providing improved productivity within an operation. 

An Ag Leader customer recently shared this story with us:

It was 9:30 pm when I found out Dad was struggling to set up the correct controller settings in his DirectCommand® application system. He was at the farm and I was a few hours away, so helping in person was out of the question. I accessed his InCommand® through AgFiniti's Remote Support feature to change the controller settings for him. Once adjusted, the machine worked well. The process was simple and convenient.

Have you ever experienced a technical problem or forgot a button press in the field and wished your dealer could magically appear in your cab to help you? Well, your wish is our command with Remote Support from AgFiniti®

AgFiniti Remote Support streamlines communication for troubleshooting in the field by allowing a dealer, or anyone granted access, to view your display from anywhere. 

 Remote Support is great for:

  • Remote viewing of a display within your operation from any web-enabled device.
  • Allowing the display to be viewed by the dealer or servicing technician for quick troubleshooting or menu navigation help.
  • Quickly checking on progress and status of field operations from afar. 

To learn more about AgFiniti, talk with a local Ag Leader dealer.