Software for the Field PC

IMPORTANT: Perform these steps before updating to 2.1.5

1. Sync or export all SMS Mobile data with your SMS Basic or SMS Advanced software to ensure that all necessary information is in desktop and can be re-exported back out if necessary after the upgrade.
2. Under File Explorer, please ensure all needed data found under “My Device” and “Storage” is copied off of the device before proceeding as it will be deleted
• Delete all information out of the Storage folder after it has been copied elsewhere
3. After ensuring that you have all data and programs saved off the Field PC, perform a Clean Boot prior to updating – this will remove all Programs from the unit.
   • Hold the Power Button down for a few seconds until a dialog box appears.
   • Click the Reset button.
   • Once the screen goes black, press and hold the three keys to the right (Home , Up arrow , and Context ) during the start up of the field PC. Release when the “Ultra-rugged Field PC” splash screen appears.
   • You should be prompted to align the screen
   • Plug the Field PC into your wall power.
4. Continue with the update process outlined in the Installation Instructions that can be downloaded below. After the Update has installed, you will need to re-install the programs you have loaded, including SMS Mobile.

NOTE: Please contact our Software Support department if you have any questions on the above items or if one of the following items apply to your unit BEFORE proceeding with the update:
1) I do NOT have a Storage folder when I go to File Explorer
2) I do NOT get prompted to align the screen after doing a Clean Boot.