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Repair Technician

by Aug 17, 2021

Ames, IA - Full Time

FLSA Status: Non-exempt

Reports to: Manufacturing Engineer & Repairs Supervisor

The Culture

Ag Leader was born from a passion and determination to transform agriculture forever. Ag Leader has become a global team providing year-round solutions to meet the needs of production agriculture. We are improving the lives of farmers around the world by helping them plan, plant, apply, and harvest more efficiently and profitably. Ready to use your talent to implement change? Join our team of innovators continuing to revolutionize agriculture.

The Opportunity

Make a direct difference for Ag Leader customers by efficiently and accurately repairing equipment, while being part of a dedicated team. This position will be both challenging and rewarding.

The Right Person Will

  • Be able to work well in a team environment, or alone when necessary
  • Be able to follow written and verbal instructions, procedures
  • Have excellent communication skills, especially regarding troubleshooting
  • Have strong attention to detail and the ability to focus
  • Be able to perform a variety of duties without loss of efficiency or composure and perform under stress when confronted with deadlines or unusual situations
  • Identify and collaborate with team members on repair process improvements

 

Responsibilities

  • Diagnose, troubleshoot, test and repair electronic products, mechanical assemblies and wire harnesses
  • Test and evaluate reported issues with returned equipment
  • Determine warranty status of equipment repairs
  • Build and submit estimates to customers for out of warranty repair work
  • Assist manufacturing with production repair needs
  • Issue and document components used on customer repairs
  • Process supplier returns
  • Process incoming and outgoing repairs
  • Package and ship completed repairs
  • Use of custom electronic computer controlled test equipment and software
  • Monitor and manage repair part inventory
  • Use company ERP software for repair documentation and repair billing
  • Communicate with customers if necessary to better understand product failures 

Qualifications & Skills

  • High school diploma or equivalent
  • Solid troubleshooting and root cause analysis skill set required
  • Proficient at various computer data entry systems
  • Accurate and detailed documentation skills
  • Strong multitasking skills
  • Solid communication and interpersonal skills
  • Strong organizational and follow-up skills as well as attention to detail
  • Experience in troubleshooting, diagnosing and repairing equipment
  • Strong soldering / de-soldering experience preferred
  • Understand the importance of ESD safety and follow guidelines
  • Desire to promptly and conscientiously repair customer equipment
  • Ag electronics and/or Ag background a plus
  • Must be able to occasionally lift 50 pounds and sit/stand up to 8 hours/day

To apply, please submit your resume below.

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